— Help & Support

Shopping FAQs

Find answers to common questions about shopping with LINKHouse, including orders, payments, delivery and returns. If you need further assistance, we're happy to help.

Section 01

About the LINKHouse Shop

What can I purchase from the LINKHouse Shop?

What is LINKReading?

Who operates the LINKHouse Shop?

The LINKHouse Shop offers a curated selection of products connected to our cultural activities, collaborations and community. Our selection may evolve as new projects and partnerships develop.

LINKReading is our curated book collection, featuring publications by authors and cultural voices associated with LINKHouse's activities.

The LINKHouse Shop is operated by West Link Consulting Ltd, trading as LINKHouse. West Link Consulting Ltd is registered in England and Wales.

Section 02

Orders & Payments

How do I place an order?

Which payment methods do you accept?

Select the products you would like to purchase, add them to your basket and follow the checkout instructions.

We accept the payment methods displayed at checkout. Payments are processed through our authorised payment service providers.

When will I be charged?

Will I receive an order confirmation?

Payment is normally collected when you complete your purchase at checkout.

Yes. An order confirmation will be sent to the email address provided during checkout.

Can I change or cancel my order?

Please contact us as soon as possible if you need to amend or cancel an order before it has been dispatched for delivery.

For full details regarding international dispatch, transit times, and our cancellation process, please review our policy documentation.

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